"My marketplace is mature. The pie is as big as it is going to get, or, in some cases, it is shrinking, and my competitors and I are fighting it out trying to grow our sales in a soft market. Costs are rising faster than the rate of inflation and there is strong downward pressure on margins. Products and information systems are becoming more complex and application specific."

This description could apply to any number of businesses or industries, but it certainly applies to our clients over the last few years.

Talking about tough times will not make them go away. So we must determine how we deal with these challenges, as well as the many other challenges we face everyday. The answer is that our businesses have to be efficient, productive, and well managed all the time.

"Now that the economy is picking up, we want to give our Service and Parts Managers some training on how to improve productivity and profits." Sound familiar? We'll help you do just that with our planning technology and our workshops that help these managers improve their financial, employee, and customer relations' expertise.

MBA's What's New? We will keep you appraised of any new and up coming workshops (dates, locations, subjects, etc.) We'll also share success stories we pick up during our field research and workshops. Keep tuned in to What's New!

New Workshops:

AED BRANCH MANAGEMENT EXCELLENCE SEMINAR
April 14-15, 2005 Chicago, IL

This fast-paced workshop, updated annually, is ideal for new or experienced branch managers who want to understand and improve operations from a broad, interdepartmental, visionary perspective. This idea deneratingprogram gives branch managers essential training in people, customer, and financial management. Teacher and industry consultant, Al Morgan, involves all participants in practical problem solving, based on his real-live "case studies" experiences with dealer branch operations. Audience gave this seminar an A+. For more information on the AED Branch Manager Workshopclick here.

To Register Call: Pat Novak - (800) 388-0650 x344

Location: The Doubletree Club-O'Hare, 1450 E. Touhy Ave, Des Plaines, IL

Only 10 minutes from Chicago's O'Hare airport
Free hotel shuttle available


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